In order to send us technical logs of your Nommi, please follow the steps below:

1. Connect your account to your Nommi_xxxxxx
2. Open the Nommi app > go to Profile > Help > click on "Can I help you?" > turn on "Send technical logs"
3. Then, if there's no internet connection on Nommi, connect your phone to another Wi-Fi or use cellular data of your SIM card on the phone  and press "Send" on the upper right corner of the page.